IPY Factory Support Hake Marine

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9 years 2 months ago - 7 years 1 month ago #4998 by hayden
IPY Factory Support Hake Marine was created by hayden
I have asked Hake Marine to provide us with support contacts for Island Packet Yacht Owners. As of today, these phone numbers and emails are set up for us to reach out for our support. Please know that everyone at Hake Marine is working very hard to support the IPY fleet of owners. Please also know that Jerry is very very busy and should not be flooded with email support questions. I would rely on Jerry for the difficult and detailed questions about our yacht's engineering and tank drawings. Please ask for help FIRST within our own fleet resources by posting questions to our two forums and our IP Mail list server, within our Island Packet fleet. We usually can help each other, If and when we all cannot solve a problem, or if we need engineering drawings on tanks or designs, then, that is when we should ask Jerry. With that said, see the support information below:

Customer Service, 7 am to 3 pm 727-724-4557

Main Office, 772-287-5006

Sales line, 772 287-3200

Parts department and other questions email Robin, Nick or John, (These emails will be set up soon)

Hayden

PS:
This information was provide by Jeff Mack Hake Marine plant manager, and Jessica Lynch Hake Marine President. Thank you Jeff and Jessica, you have been very helpful during all this transition.

Hayden Cochran
IP35-165 Island Spirit
IslandSpirit35.blogspot.com
Rock Hall, MD
Last edit: 7 years 1 month ago by hayden.
The following user(s) said Thank You: pbigelman, Barney1964

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8 years 10 months ago #5311 by Barney1964
Replied by Barney1964 on topic IPY Factory Support Hake Marine
Hi Hayden
IPYOA dot com has one forum .... what is the other you refer to, please?
Whilst on here .... what is the "IP mail list server"?
Thanks yet again
Lester (& Helen) in Oz

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8 years 10 months ago #5312 by hayden
Replied by hayden on topic IPY Factory Support Hake Marine
Leste and Helen

We have three well known IP resources.
Www.ipyoa.com
IPMAIL email server, see link above
Www.iphomeport.com

You should be a member of all three of these and you should participate in all three.

I participate in the first two but I am blocked by the admins of the third one. They will not allow me to participate because I became a yacht Broker with Whiteaker Yacht Sales. I have been an ip owner since 1991 but a broker in 2014. Blocked. It's childish. So it is, I work here.

What is needed in the ip community is a combination of ipyoa and iphomeport which I proposed but stu said no.. Maybe someday they will allow that. So, for now, we have three resources. Please get involved in all three.....if they will allow you!

Hayden

Hayden Cochran
IP35-165 Island Spirit
IslandSpirit35.blogspot.com
Rock Hall, MD
The following user(s) said Thank You: gjones04

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8 years 10 months ago #5315 by Barney1964
Replied by Barney1964 on topic IPY Factory Support Hake Marine
Thank you Hayden ... I was having a premature 'senior's moment' and had forgotten about the homeport ... I am sure its standard is not what it once was, given the administrator has had a "hissy fit" - it seems childish from the perspective of Australian based values too!
Wishing you and Radeen a great cruising season. We have enjoyed being included in your preparations. :-)

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8 years 1 month ago #5713 by Vyg
Replied by Vyg on topic IPY Factory Support Hake Marine
> Parts department and other questions email Robin, Nick or John, (These emails will be set up soon)

Just checking if those emails finally became available. Please advise.

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8 years 1 month ago #5717 by hayden
Replied by hayden on topic IPY Factory Support Hake Marine
Rosty Vyg

Please use the contacts menu link to email the know positions at the factory. AS new position are posted we will update the contacts.

Hayden

Hayden Cochran
IP35-165 Island Spirit
IslandSpirit35.blogspot.com
Rock Hall, MD

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